transport acceptance for new customers.
Information and documents.

Thank you for your interest in climate-friendly rail transportation with Kombiverkehr! On this page you will find all the important information and documents you need to fill out for the payment methods deposit account and kombiPAY30 as well as for participating in the online booking and other online services. Our guide to transport acceptance shows you the steps you need to take to carry out transports with Kombiverkehr. 

Know more, transport safely: Load securing and general terms and conditions

Kombiverkehr KG provides its customers with the brochure "Loading and securing - Loading and load securing on commercial vehicles - Volume 2: Load securing in combined road/rail transport" exclusively in digital form (only available in german).

Download the guide for freight forwarders and trucking companies. The PDF may only be passed on within your company or to the trucking companies commissioned by you in the context of transport processing with Kombiverkehr.

Open a deposit account

If you would like to carry out your first test transports at short notice, you will need to open a deposit account.

To make it easier for you to get started and to ensure a smooth process, you will find all the information you need to open a deposit account here.

Start with the payment method kombiPAY30

If you have decided to use Kombiverkehr for your transport operations in future, you will need to take part in the kombiPAY30 payment procedure, for which you will need the following documents:
 

  • Terms of payment for new customers
    Please read the kombiPAY30 payment terms agreement carefully and send the completed, signed original document by post to Kombiverkehr GmbH & Co. KG, Finance and Accounting, Zum Laurenburger Hof 76, 60594 Frankfurt am Main.
     
  • Annex 1: Directly enforceable guarantee
    Please complete the directly enforceable guarantee and send the signed form by post to Kombiverkehr GmbH & Co. KG, Finance and Accounting, Zum Laurenburger Hof 76, 60594 Frankfur am Main.
     
  • Annex 2: SEPA Direct Debit Mandate
    You will receive the original form for the SEPA direct debit mandate separately by e-mail from our colleagues in Finance & Accounting when the procedure is opened. You can download a SAMPLE version in advance for your information.
     
  • Appendix 3: Contact person
    Please complete the "Contact person" form on your PC and send it by post to Kombiverkehr GmbH & Co. KG, Finance & Accounting, Zum Laurenburger Hof 76, 60594 Frankfurt am Main or by e-mail to neukunde@kombiverkehr.de

Please note that participation in the kombiPAY30 payment procedure is only possible after a successful credit check.

 

*Please note that the kombiPAY payment model is currently subject to a temporary adjustment involving shorter payment terms.

For more information, please contact our accounting department at accounting@kombiverkehr.de, or your usual Kombiverkehr contact.

We will, of course, keep you informed of any further changes.

Send us your company data

Please complete the "New customer" form on your PC and send the file by e-mail to neukunde@kombiverkehr.de

Information about the supervisor procedure

To use the online services in the protected customer area meinKOMBIVERKEHR, such as booking your transports, participation in the supervisor procedure is a prerequisite.

Using this procedure, the supervisor manages the authorization for all employees of your company for different web applications with just a few clicks. Further information can be found on this page.

Load and secure.
Volume 2: Load securing in combined road/rail transport (only available in german)
Download